Thank you for your Be You Fashion purchase. We hope you love the item(s) you purchased as much as we do. Upon receiving the Be You Fashion product, please inspect and notify us immediately of any issues as soon as possible; we will work with you to arrange a speedy replacement (if possible) or a full refund.
If you are dissatisfied for ANY reason within 30 days of placing your order, Be You Fashion will accept items that have been unused, unworn, in original packaging for a full refund minus shipping charges if any shipping charges were made during your purchase. To return an item(s) that has been purchased within the last 30 days, please email firstname.lastname@example.org to start the return process.
Return item must be new and must be shipped back to our warehouse within 30 days of the delivery date for a full refund to your original method of payment.
Customers are responsible for return shipping cost unless the item is being returned due to manufacturing defects or errors made by Be You Fashion.
Refunds will be processed back to the original form of payment within 1-2 weeks of receiving returned item(s).
It may take up to two billing cycles for the credit to appear on your monthly credit card statement. An email notification will be sent from us once your refund has been processed and complete.
Original shipping charges will not be refunded if any shipping charges were made during your purchase.
We cannot accept returns on items damaged through normal wear and tear.
We cannot accept returns on final-sale items
HOW TO MAKE AN EXCHANGE
Simply place a new order; once we receive your return, we will refund the purchase amount to the original form of payment. Please allow up to 7 days for your return to be processed.
Final sale items are not eligible for return or exchange.
TO BEGIN RETURN PROCESS
To help us expedite the return process please email us at email@example.com with the order number, name and email address from the original order as well as attached photos of the product to expedite the process. Once everything is approved we will email you an RMA number to include with your Returns, place the item securely in its original package and include your proof of purchase. We will not accept any returns without an RMA number.
HOW TO SHIP YOUR RETURN
Customers are responsible for the return shipping label cost. Please note, shipping fees are non-refundable, you can also use any shipping carrier of your choice. Be You Fashion is not responsible for your return shipping fees or lost shipment. We recommend using a traceable method to ship back your return and keeping your tracking number on hand until your return is fully processed and complete.
All items shipped outside of the United States are considered FINAL SALE. In the rare event of a manufacturing defect within 30 days of purchase, please email firstname.lastname@example.org with the order number and photos of the product to expedite the process.
Returns can be mailed to the following address.
Be You Fashion
Attn: Returns Department
4938 Hampden Ln #329
Bethesda, Md 20814